Privacy Policy
Your privacy is fundamental to our mission. Learn how we protect your data.
At HireQualify, we understand that you're entrusting us with sensitive information about your hiring process and candidates. This Privacy Policy explains how we collect, use, protect, and share information when you use our AI-powered interview platform.
Effective Date: January 1, 2024 | Last Updated: January 1, 2024
Information We Collect
Account Information
- Name, email address, and phone number
- Company name, size, and industry
- Billing information (processed securely via Stripe)
Interview Data
- Job descriptions and requirements
- Candidate names and contact information
- Interview recordings, transcripts, and AI-generated scorecards
- Evaluation criteria and hiring decisions
Usage Information
- Feature usage patterns and preferences
- Device information and IP addresses
- Performance metrics and error reports
How We Use Your Information
Service Delivery
Conducting AI interviews, generating scorecards, and providing hiring insights
Platform Improvement
Enhancing AI accuracy, developing new features, and optimizing user experience
Communication
Sending interview invitations, status updates, and important platform notifications
Security & Compliance
Preventing fraud, ensuring platform security, and meeting legal obligations
Important: We never use your interview data to train our general AI models. Your data remains isolated to your account and is never shared with other customers.
Data Security & Protection
Encryption
All data encrypted in transit (TLS 1.3) and at rest (AES-256)
Access Control
Role-based permissions and multi-factor authentication
Monitoring
24/7 security monitoring and regular vulnerability assessments
Compliance
SOC 2 Type II certified, GDPR and CCPA compliant
Information Sharing
We do not sell, rent, or trade your personal information. We only share data:
- With your consent: When you explicitly authorize sharing
- Service providers: Trusted partners who help operate our platform (AWS, Supabase, Vapi)
- Legal requirements: When required by law or to protect rights and safety
- Business transfers: In connection with a merger or acquisition (with notice)
Data Retention
We retain data only as long as necessary to provide our services and comply with legal obligations:
- Active accounts: Data retained while account is active
- Interview recordings: 90 days (configurable by organization)
- Scorecards & transcripts: 2 years or as configured
- Deleted accounts: Data removed within 30 days
Your Privacy Rights
Access & Portability
Request a copy of your data in a portable format
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Restriction
Limit how we process your information
Objection
Object to certain processing activities
Withdrawal
Withdraw consent at any time
To exercise these rights, contact us at privacy@hirequalify.com. We'll respond within 30 days.
Cookies & Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication state
- Remember your preferences and settings
- Analyze platform usage with Microsoft Clarity
- Improve performance and user experience
You can control cookies through your browser settings. Note that disabling cookies may limit platform functionality.
Children's Privacy
HireQualify is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected data from a minor, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.
Changes to This Policy
We may update this Privacy Policy periodically. We'll notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@hirequalify.com
Data Protection Officer: dpo@hirequalify.com
We take all privacy concerns seriously and will respond within 30 days.